Policies
Return & Refund Policy
Please review our return, refund and equipment booking terms carefully before placing an order.
01
No refunds on purchased products
Refunds are not issued on any products purchased from I.N.T Aesthetic / Derma 2.0®.
02
Defective product exchanges
Verified defective products may be exchanged. Defects must be confirmed by our team.
03
Reporting damage or missing items
Damage or missing items must be reported within two hours of delivery.
04
Derma 2.0® returns
Derma 2.0® products are not returnable unless a defect or damage is reported on the same day of delivery.
05
Training on request
Training for Derma 2.0® products is available upon request.
06
Equipment booking deposit
An 80% deposit is required to confirm a laser or beauty equipment booking and training.
07
Remaining balance
The remaining 20% is due on the day of training.
08
Restock lead time
Some equipment may require approximately 20 working days or longer for restocking due to customs delays.