Policies
Delivery Policy
Fast, reliable courier delivery across South Africa through our trusted partner network.
01
Courier partner
We partner with The Courier Guy for reliable nationwide delivery across South Africa.
02
Standard shipping
A flat R150 standard shipping fee applies to all qualifying orders.
03
Free delivery threshold
Free delivery on orders of R5 000 or more.
04
Processing time
Orders are processed within 1–2 business days.
05
Tracking
A tracking number is emailed once your order is dispatched.
06
Delivery window
Monday to Friday, excluding public holidays.
07
Address restrictions
We are unable to deliver to P.O. Boxes.
08
Address changes after dispatch
Address changes after dispatch may incur additional courier charges.
09
Delivery delays
Occasional delays may occur due to weather or operational issues outside our control.